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Warranty

Thank you for purchasing arforma products(here refers OEM brands manufactured by arforma and products Of Custom Design Projects together). All new arforma products come with a one-year limited warranty from the original bill of lading arrival date against defects in materials and workmanship from an arforma’s customers and their authorized resellers. All arforma products sold as “refurbished”, “reconditioned”, or “factory renewed” are covered by a 90 day limited warranty against defects in materials and workmanship from the original arrival date of shipment from an authorized agent.

    • Limited Warranty Conditions

      The limited warranty is provided to the original buyer only and is not transferable. Proof of unit serial number will be required for any limited warranty on arforma products. arforma warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any product: (i) which has been repaired or altered unless done or approved by arforma or arforma’s authorized distributors, (ii) which has not been maintained in accordance with any operating or handling instructions provided by arforma or arforma’s authorized distributors, (iii) which has been altered or damaged by accident; (iv) which has been subjected to unusual physical or electrical stress, misuse, abuse, power shortage, or negligence or (v) which has been used other than in accordance with the product operating and handling instructions.

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FAQ

Additional Feautures for our Openframe Retail Screens with a Multi-Functional board. Retail field is complicated, the advertising screen needs to be secured, reliable and friendly to shopping, maintenance as well as installation.

We send audio RAW data to the sound bar or 4K LCD TV speakers, with CEC control, sound on & off as well as volume control can be managed over TV remote control codes, from our sound bar audio player.

arforma Retail engineering creates compelling audio experience in retail display and helps brands demonstrate product audio capabilities, providing aids in comparison shopping. Read More

Here are some frequently asked questions about our low power battery driven retail screens

The conventional user elements for retail advertising are push buttons and motion sensor, while LED flashing to invite shopper for engagement, research shows that most of informed shoppers have some level of objections for these kind of user elements.

First, Custom retail solutions means custom building retail display with video, audio, lighting via integrating user elements, sensors, with matched power management & content tool support.